Success Stories

Explore how our AI innovations are transforming user experiences across every step of the trading journey. From the moment people start searching to completing the transaction, we’re using intelligent technology to make trading safer, smarter, and more convenient than ever.

Here are some of the ways our AI is making a real difference.

Efficiency

AI-Enhanced Ad Posting

OLX is using Large Language and Generative Models to streamline the ad creation process for sellers. This smart listing tool understands items from minimal input—whether that’s a quick photo, voice description, text input, or any combination of these elements. The system automatically generates listing content by extracting information and matching it with relevant details from the OLX database. It suggests descriptions and categories, eliminating the need for manual form completion and turning what used to take minutes into seconds.

Automated Pricing

Our machine learning technology ensures transparent, market-driven pricing for our services. By understanding market patterns and demand, we ensure our services are priced fairly, helping more people access the tools they need to trade successfully.

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Trust and Safety

GenAI Chat Images

Our chat environments are now significantly safer, with AI automatically blocking fraudulent images before they reach users. By making it nearly impossible for scammers to use images as a fraud vector, we’re protecting our customers from sophisticated visual scams and keeping transactions secure within our trusted platform. What’s powering this: We deployed an advanced GenAI image classification system that instantly analyses every image shared in chat conversations. This intelligent solution can detect fraudulent content hidden within images, identifying suspicious QR codes, fake forms, and other deceptive elements in real-time across multiple markets.

GenAI Chat Text

Our chat platform is now significantly more secure, with AI automatically identifying and blocking fraudulent messages before they reach users. By staying ahead of evolving scam techniques and protecting against impersonation attempts, we’re keeping our customers safe from sophisticated text-based fraud across all conversations. What’s powering this: We developed an advanced few-shot learning model that analyses chat conversations in real-time to detect fraudulent text patterns. This intelligent system can identify both known fraud types and emerging novel scams, making it extremely difficult for fraudsters to bypass our protection by simply changing their tactics.

Disruption

Ad2Video

With Ad2Video, customers can transform static content to improve ad quality by creating short, engaging “TikTok-style” videos that present ad content in a dynamic format. This powerful tool increases customer engagement and can also be a source of monetisation.

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Customer experience

Real Estate Virtual Assistant

We’ve created an AI assistant that understands how people naturally talk about their dream home. Now, people can simply describe what they are looking for in everyday language, and our smart assistant instantly finds properties that match their needs – making home hunting feel like chatting with a helpful friend.

Agentic jobs seekers

By delivering more personalised and relevant job recommendations, we’re helping job seekers discover matching opportunities faster, while reducing the frustration of irrelevant search results. Users now spend less time searching and more time applying to jobs that truly fit their profile. What’s powering this: We developed an intelligent recommendation system that combines user search behaviour with CV data to understand job seeker intent. This AI-powered agent automatically surfaces the most relevant job opportunities, bringing the best matches directly to users without the need to navigate through endless search results.

Jobs Matchmaking

This AI-powered tool helps employers find the right candidates faster and more accurately. It speeds up hiring, reduces hiring costs, and connects people with jobs they’re genuinely suited for.
What’s powering this: OLX has built a smart matching system that scores how well applicants fit specific roles. The technology looks at CVs, spots relevant experience and behaviours, and explains why certain candidates stand out. It works across all job categories and automatically filters out duplicate applications, making the entire process smoother for employers and fairer for job seekers.

Hybrid Search

People now discover significantly more relevant results at OLX’s platforms, including listings they would have completely missed with a keyword-only search. By understanding context and intent rather than just matching words, we’re helping people find exactly what they’re looking for – even when they don’t use the “perfect” search terms. What’s powering this: We developed a hybrid search system that combines traditional keyword matching with advanced semantic understanding. This AI-powered approach captures the true meaning behind search queries, finding relevant ads even when they use different terminology, synonyms, or alternative descriptions.

Check it in practice